Privacy Policy
Privacy Policy
MYSCHOLARHUB is committed to the responsible collection, use, protection, and management of personal information provided by students, prospective students, consultants, partners, website visitors, and others who interact with our education, research, and related support services.
Information We Collect
MYSCHOLARHUB may collect information reasonably necessary to provide and administer its services, including:
• Personal and contact information, such as name, email address, telephone/WhatsApp number, country, nationality, and other contact details.
• Education and application information, including academic qualifications, study preferences, selected institutions or programs, application information, and related records.
• Documents provided by users, such as CVs/resumes, academic certificates, transcripts, identification or travel documents, and other documents required for an application or requested service.
• Consultant and partner information, including professional or organizational information, student referrals, applications, and related administrative records.
• Enquiries and communications, including consultation requests, messages, support enquiries, and correspondence with MYSCHOLARHUB.
• Event and service information, including registrations, participation records, requested services, and related administrative information.
• Payment and transaction information reasonably required to process applicable fees, payments, refunds, or consultant commissions.
• Technical and website information, including account activity, security logs, cookies, device/browser information, and analytics data where such technologies are enabled.
How We Use Information
Personal information may be used to:
• manage user accounts and enquiries;
• provide education and research-related support;
• assist with university and program applications;
• communicate with students, consultants, institutions, and partners;
• process registrations, services, and applicable payments;
• manage consultant referrals and commissions;
• maintain administrative and application records;
• provide notifications and service updates;
• improve platform functionality and user experience; and
• support security, fraud prevention, legal, and compliance requirements.
Sharing of Information
MYSCHOLARHUB does not sell personal information.
Where reasonably necessary to provide a requested service, relevant information may be shared with universities, educational institutions, authorized consultants or representatives, service providers, payment processors, event partners, technology providers, or other organizations involved in processing an application or delivering a requested service.
Only information reasonably necessary for the relevant purpose should be shared. External organizations may process information under their own privacy policies, terms, and applicable legal obligations.
International Applications and Data Transfers
Because MYSCHOLARHUB supports international education and collaboration, information may need to be transmitted to institutions, partners, or service providers located in countries other than the user's country of residence.
Where applicable, MYSCHOLARHUB will take reasonable measures to handle such information appropriately and in accordance with applicable requirements.
Cookies, Analytics and Security Technologies
MYSCHOLARHUB may use cookies and similar technologies necessary for website functionality, account security, user preferences, analytics, and service improvement.
Security technologies, including authentication and anti-spam or fraud-prevention services, may also be used to protect users and the platform.
Data Security and Retention
MYSCHOLARHUB takes reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Information is retained only for as long as reasonably necessary for service delivery, application processing, administrative, contractual, financial, security, legal, compliance, or legitimate record-keeping purposes.
User Responsibilities
Users should provide accurate information and take reasonable steps to protect their account credentials. Users should not upload unnecessary sensitive information or documents that have not been requested for the relevant application or service.
Privacy Requests
Individuals may contact MYSCHOLARHUB regarding questions about their personal information or requests relating to access, correction, or other applicable privacy matters. Requests may be subject to identity verification and applicable legal or administrative requirements.
Contact
For privacy-related questions or requests:
MYSCHOLARHUB | Global Education & Research Consultant
Email: admin@myscholarhub.org
